Job Summary
We are seeking a detail-oriented and organized Administrative Assistant to support our office operations. The ideal candidate will possess strong clerical skills, excellent communication abilities, and proficiency with various office software. This role involves managing administrative tasks, providing exceptional customer service, and ensuring smooth daily operations within a professional environment. Experience with massage clinics, QuickBooks, and Google Workspace is highly desirable.
Duties
• Manage front desk responsibilities, including greeting visitors and answering multi-line phone systems with professional phone etiquette
• Perform data entry and maintain accurate records using Microsoft Office and Google Workspace tools
• Handle filing systems, document proofreading, and general clerical tasks to ensure organized record-keeping
• Provide customer support via phone and in person, addressing inquiries efficiently and courteously
• Assist with appointment scheduling, calendar management, and coordinating meetings or events
• Support bookkeeping activities using QuickBooks or similar software, including invoicing and expense tracking
• Maintain a clean and professional reception area, ensuring a welcoming environment for clients and visitors
• Perform additional administrative duties as needed to support team operations
Qualifications
• Proven experience in office administration or clerical roles; experience in massage clinics is a plus
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook), Google Workspace, and basic computer skills
• Strong organizational skills with the ability to manage multiple tasks efficiently
• Excellent written and verbal communication skills with good phone etiquette
• Experience with data entry, proofreading, filing systems, and multi-line phone systems
• Knowledge of QuickBooks or bookkeeping experience is preferred
• Ability to work independently with minimal supervision while maintaining attention to detail
• Prior customer service experience demonstrating professionalism and problem-solving skills
Education
• Minimum of 2-year college certificate or diploma in business administration or related field is required
Language
• English (required)
This position offers an opportunity to be an integral part of a dynamic team dedicated to providing exceptional administrative support.
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